Shipping and Returns
DUE TO THE WELL KNOWN CIRCUMSTANCES THE DELIVERY TIME WILL TAKE UP TO 2 WEEKS. THANK YOU FOR YOUR UNDERSTANDING.
We ship orders Monday to Friday. All orders received on the weekend will be shipped the following Monday excluding bank holidays.
All orders are shipped securely and fully insured by us. In the event of lost or damaged orders it is we, not you, who bear full responsibility for sorting things out and getting a resolution as quickly as possible.
We can usually ship from dispatch to Europe within 3 to 4 days.
We can ship our products to almost every country in the world. We have competitive shipping rates. Shipping can take place in under 14 days from the time of order. All orders are sent using secure, tracked and insured courier services and will require a signature upon delivery. The cost of shipping to the EU and UK is free. Costs outside the EU and UK depends on the weight and size of the product you order.
30 Day Moneyback Guarantee
If your order arrives damaged or the goods are faulty we will arrange to have your order collected and a replacment delivered as soon as possible. All orders, large and small are covered by this policy. Damaged consignments must be reported immediately.
If you change your mind… or up to 30 days after your original purchase you are welcome to return the goods to us for a refund or exchange. Under these circumstances you will be required to return the goods to us in the same condition they arrived in.
Easy Replacement Parts.
If you ever need parts for a set you purchased here, even years later, enjoy reassurance that your set is not a loss because we can easily identify and source paid replacement parts if they are lost or broken.